ezDocFlow Faxing Solutions | Faxing Automation

ezDocFlow Portal (Faxing Solutions)

Enterprise-wide SaaS Faxing Solutions Integrated with any Business Application

ezDocFlow is an enterprise-wide SaaS faxing solutions that allows organizations to automate the inbound and outbound faxing for end users and any business software application while eliminating the need of having a physical fax machine.

ezDocFlow is not just another faxing solutions, but is an automated faxing workflow application that addresses automation of all activities related to faxing within any organization. In addition to the automation of faxing, fax workflow tracking, compliance and management, our SaaS faxing connectors eliminate capital and maintenance cost associated with buying and maintaining fax machines, ink, paper, fax phone lines etc.

Benefits/Savings: 

Flexibility/Mobility

  • Flexibility/Mobility of sending faxes from anywhere, as long as you can access ezDocFlow URL/portal via any computer
  • Add a new fax machine without buying any capital equipment

Cost Savings

  • Reduce paper by not needing to print every fax
  • SaaS based faxing eliminates cost and maintenance of physical fax machines, phone lines, paper and ink
  • End user time spent performing actions or handling issues related to manual faxing is eliminated

Tracking/Compliance

  • Track every incoming and outgoing fax
  • Knowledge of how much and exactly is your organization sending and receiving via fax

Uptime

  • SaaS faxing infrastructure has SLA of high uptime
  • Only time automated outgoing faxes process can stop is if organizations ISP/Internet is unavailable
  • End user/manual faxing is always available thru SaaS backup portal accessible over any internet connection like personal hotspot

Automation

  • Automated faxing from business applications
  • Rules based faxing to recipients
  • Workflows for incoming faxes allows distribution of faxes to users/departments electronically

Increase Productivity

  • Increase staff productivity resulting from automation of all faxes related tasks. Staff will save time from not needing to go to fax machines to send/receive faxes, to deal with out of paper/ink issues, paper jams, fax machine not working, manually distributing faxes to recipients and more
  • Business application fax automation will save time from having to print what needs to be faxed, determining who to fax it to and then executing the fax on the fax machines

Features:

SaaS Faxing

  • Our SaaS based faxing eliminates physical faxing hardware cost, maintenance and end-user issues related to fax hardware
  • Port your existing fax numbers
  • New fax numbers can be added quickly
  • TSG partners with Concord Fax for this service
  • Support multiple cover pages

Security/Compliance

  • Secure fax transmission
  • HIPAA compliant
  • Audits each incoming/outgoing fax and every user action

Integration

  • Integration technology that can automate faxing from any business application software
  • Integration adapters include HL7, web services, virtual printer, XML, SQL, file import and any other integration technology
  • Import existing recipient dictionaries

End User faxing

  • Inbound faxing and outbound faxing for end users using a URL
  • Automated distribution of inbound faxing to the user’s email account
  • End users can send faxes using their email or ezDocFlow Portal
  • MyInFaxes and MySendFax dashboards for individual users

Automated Business software faxing

  • Automated outbound faxing from business applications
  • Support multiple recipient lists/dictionaries for different business application
  • For hospitals/healthcare provider organizations, the business applications include EHR, EMR, HIS, ERP, PACs, LAB systems, Materials management or any other type of application

Fax Distribution Management

  • Unlimited dashboards workflows to manage inbound faxes for departments
  • Unlimited dashboards to track automated outbound faxes from business applications

Fax Distribution Rules

  • Automated routing of outbound faxes to recipients based on business rules, logic and content of the document to fax
  • Intelligent parsing capabilities of document content to determine recipients
  • Automated routing of inbound faxes based on sender information and other fax properties

Workflow Actions

  • Print, download, save or email inbound faxes
  • Permit status tracking for each fax from when it is received, distributed and mark completed
  • Recycle bin support for spam faxes
  • Move to or copy to another workflow
  • Resend outgoing faxes
  • Add recipients to outgoing faxes

Alert and notifications

  • Automatic alerts/notifications to manage issues like failed faxes due to transmission error or wrong number
  • Automated alerts for user specified events

Customization

  • Customize each workflow for data columns, filters
  • Limit workflow actions by user groups

Administration

  • Manage recipients list
  • Manage workflows and workflow collections
  • Manage users and user groups
  • Manage distribution actions

Volume

  • Handles large volume of inbound and outbound faxes simultaneously
  • Limited only by storage and internet bandwidth
  • Not limited to phone line speed or number of phone lines

User Interface

  • Easy to use and intuitive
  • Browser-based, device agnostic front-end
  • Deploy access to users with a URL and a login account