TSG is dedicated to simplifying the insurance eligibility and authorization process for our patients and their healthcare providers. Our unique approach combines the efficiency of automation with human oversight, ensuring a seamless experience for everyone involved.
Our advanced tools run eligibility verifications at the end of each day for all patients scheduled within the next 30 days. This proactive approach identifies potential issues well in advance.
When errors are detected, or specific insurance plans require manual verification an alert notification is sent, and our staff processes the request.
We also identify appointments requiring prior authorization or referrals, allowing sufficient lead time for these to be obtained. This ensures no delays in patient care.