Achievements

January 12, 2021 | Health System in Connecticut

Consulting, eCQM & QRDA, CMS Meaningful Use, Promoting Interoperability

• Successfully configured Electronic Clinical Quality Measures for Stroke 2, 3, 5, and 6 QRDA CAT I files, achieving client attestation for compliance in CMS Promoting Interoperability 2020 and JACHO Stroke Core Measures.

October 30, 2020 | Health System in Connecticut

Consulting, eCQM & QRDA, CMS Meaningful Use, Promoting Interoperability

• Selected to configure QRDA CAT I files for compliance in CMS Promoting Interoperability 2020

June 1-12, 2020 | Health System in Louisiana

Consulting, EHR Implementation

• Successfully completed a MEDITECH EXPANSE Integration Architecture Assessment targeting all financial and clinical applications involved in Acute and Ambulatory care. This comprehensive assessment was accomplished via remote meetings, some of which involved over 100 participants.

May 25-29, 2020 | Health System in Louisiana

Consulting, EHR Implementation

• Via remote meeting, TSG and client successfully completed a MEDITECH EXPANSE Revenue Cycle Group Assessment.

May 18-22, 2020 | Health System in Louisiana

Consulting, EHR Implementation

• Via remote meeting, TSG and client successfully completed a MEDITECH EXPANSE General Ledger Assessment.

May 1, 2020 | Health System in Louisiana

Consulting, EHR Implementation

• Configured General Ledger (GL) code structure within MEDITECH EXPANSE in collaboration with client’s Accounts Payable (AP) and GL department.

April 1, 2020 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• TSG and client IT team concluded intro calls for 50+ MEDITECH EXPANSE applications. Assessment phase to begin in May.

April 1, 2020 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Together, TSG and client IT team completed an Enterprise Business Plan (EBP) for MEDITECH EXPANSE, which detailed complex considerations for Facility Type, Feature Type, Business Units, Hospital Information Management (HIM), and Corporations maps for all hospitals and clinics across the entire health system.

April 1, 2020 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Together, TSG and client IT team finalized contracts with DrFirst (for e-prescribing and e-Rx), IMO (for clinical interface terminology), First Data Bank (a drug database for e-prescribing), and Zynx Health (for physician order sets and clinical decision support).

March 19, 2020 | Health System in Louisiana

Consulting, Office 365, MS SharePoint

• Developed and configured multiple custom workflows and applications in SharePoint for the client’s hospital departments.

March 1, 2020 | Health System in Louisiana

Consulting, MS Office 365

• Collaborated with the client’s IT department to transform their MS Teams platform into a Telehealth solution so that the organization’s physicians could continue providing care to patients during the COVID-19 pandemic. The transition was completed in 10 days and has allowed their providers to conduct over 24,000 virtual sessions in two months.

January 1, 2020 | Health System in Louisiana

Consulting, Galaxy eCQM and QRDA, CMS Meaningful Use

• Processed and submitted the client’s 2019 eCQM and QRDA data for their Promoting Interoperability Program

January 1, 2020 | Health System in Louisiana

Consulting, Interfaces, Cerner Soarian Clinicals, Cerner Soarian EDM, Cerner Soarian Provider Doc

• Configured and deployed Soarian’s Provider Doc application with APIs for data exchange between the client’s 3M 360 and EDM systems. Multiple templates for physicians’ clinical documentations were also added to the application to support clinical documentation improvement

January 1, 2020 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Collaborated with the client’s IT department to identify each department’s current practices, workflows, needs and expectations in MEDITECH EXPANSE then organized over 50 application build teams

January 1, 2020 | Health System in Connecticut

Consulting, Galaxy eCQM and QRDA, CMS Meaningful Use

• Processed and submitted the client’s 2019 eCQM and QRDA data for their Promoting Interoperability Program

December 1, 2019 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Together, TSG and client IT team evaluated the merits of on-site data centers versus off-site hosted data centers. Offering IT management, disaster recovery, and a 99.999% uptime, off-site hosted data centers were identified as the superior choice. After evaluating multiple off-site solution providers, CloudWave was selected to host the client’s Expanse servers.

October 15, 2019 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Presented a comprehensive strategy and plan for MEDITECH EXPANSE implementation. The plan detailed strategies for: (1) data retention involving multiple legacy EHR’s, (2) conversion of essential data into MEDITECH EXPANSE, (3) a viable migration timeline for hospitals and clinics, (4) build governance, (5) interfaces, (6) business intelligence, (7) testing strategies, (8) enterprise business intelligence, (9) enterprise-wide training, (10) pre-live integrity validation, (11) go-live plan and support, and (12) post-live integrity validation and optimization.

October 1, 2019 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Selected as a consultant and EHR implementation partner. Zia Shams will oversee and lead a team consisting of TSG IT consultants and the client’s IT team to implement MEDITECH EXPANSE across the entire health system.

August 1, 2019 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Representing the client’s objectives and interests, TSG consulted with MEDITECH to arrive at an Expanse contract.

February 1, 2019 | Health System in Louisiana

Consulting, EHR Selection Services

• Prepared and circulated an RFP for future EHR selection to multiple EHR vendors. Four top EHR vendors did presentations for client stakeholders, and three shortlisted EHR vendors were further evaluated by an EHR Core Team that visited vendor offices to conduct meetings. Ultimately, the client selected MEDITECH Expanse as its future EHR.

January 1, 2019 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Contracted as EHR Implementation Consultant. Objective: to identify an integrated EHR product suite that could replace all financial, clinical, ancillary, and ambulatory EHR/EMV vendor systems in the client’s current IT environment. TSG conducted meetings with client department stakeholders.

January 1, 2019 | Health System in Louisiana

Consulting, Training Services, Office 365

• Deployed a Mobile Education Training Lab unit utilizing notebooks with mobile monitors to deliver Microsoft Office 365 training across four client health system locations. Training materials included: training schedules, curriculum, course materials, lab materials, quick tip guides, and instructional videos for Word, Excel, Outlook, Web Outlook, Teams, OneNote, and Tasks. These materials were delivered to over 5,000 users. Training was provided in the LAB environment or in a remote LAB setting using Microsoft Teams.

March, 1 2018 | Health System in Louisiana

Consulting, Office 365, MS SharePoint

• Successfully assisted client in migrating data from old SharePoint to Microsoft Sharepoint in Office 365

May 1, 2020 | Medical Center in South Carolina

Galactica, Document Scanning and Archiving, MEDITECH MAGIC

• Migrated data and upgraded servers to a 2016 Windows operating system and 2016 SQL server. This was done for application suite integration between Galactica – TSG’s document scanning and archiving system – and MEDITECH Magic 5.67.

May 1, 2020 | Medical Center in South Carolina

Galaxy, Enterprise-wide Data Warehouse, MEDITECH MAGIC

• Migrated data and upgraded servers to a 2016 Windows operating system and 2016 SQL server for Galaxy (TSG’s data warehouse solution) application suite.

November 1, 2019 | Health System in Louisiana

Galaxy, Enterprise-wide Data Warehouse, MEDITECH MAGIC

• Migrated Galaxy’s ETL and server into a 2016 Windows operating system and 2016 SQL server.

July 1, 2019 | Hospital in Colorado

Interface, MEDITECH EXPANSE

• Converted and migrated all scanned image data from the client’s old system to MEDITECH Expanse.

January 1, 2019 | Health System in Louisiana

ezDictation, Dictation/Transcription solution, Voice to Text

• Configured and deployed ezDictation and Transcription Job Listing applications to support both hospital and physician clinics dictations. The solution functioned on DIVA dialogic cards that enabled 32 simultaneous dictations per card with a T1 connection. In addition, TSG provided iOS and Android versions of ezDictate to facilitate dictation via mobile phone, and voice-to-text technology was implemented to enable the transcription of voice files into reports for editors to verify.

February 1, 2020 | Health System in Louisiana

Galactica, Document Scanning and Archiving, MEDITECH MAGIC

• Analyzed, configured, and deployed Galactica (TSG’s document scanning and archiving system) as a paperless solution for the client’s Cancer Center department. Galactica was integrated with MEDITECH Magic 5.67.

January 1, 2020 | Health System in Ohio

Galactica, Document Scanning and Archiving, MEDITECH Client Server

• Migrated data and upgraded servers to a 2012 Windows operating system and 2012 SQL server. This was done for application suite integration between Galactica – TSG’s document scanning and archiving system – and MEDITECH Client/Server 5.67.

January 1, 2020 | Health System in Louisiana

Galactica, HR Document Scanning and Archiving, Scanning Services, API Healthcare

• Began providing Scanning Services for the client’s HR department. In 2017, TSG analyzed, configured, and deployed Galactica (TSG’s document scanning and archiving system) as a paperless solution for the client’s HR department. Being integrated with employee records, Galactica also served as a Healthcare HR and Payroll API solution. Now, in addition, TSG scans documents for the client’s HR department on a weekly basis.

September 15, 2020 | Health System in Louisiana

ezDocflow, Document Distribution & Routing

• Automated the distribution of lab results from reference labs to clients and providers via secure email

September 1, 2019 | Health System in Colorado

ezDocFlow, Document Distribution & Routing, Cloud Faxing, MEDITECH EXPANSE

• Upgraded and verified interfacing between MEDITECH’s Data Repository and ezDocFlow – TSG’s document distribution and workflow management solution that also enables cloud faxing.

May 1, 2020 | Medical Center in South Carolina

Galactica, Document Scanning and Archiving, MEDITECH MAGIC

• Migrated data and upgraded servers to a 2016 Windows operating system and 2016 SQL server. This was done for application suite integration between Galactica – TSG’s document scanning and archiving system – and MEDITECH Magic 5.67.

May 1, 2020 | Medical Center in South Carolina

Galaxy, Enterprise-wide Data Warehouse, MEDITECH MAGIC

• Migrated data and upgraded servers to a 2016 Windows operating system and 2016 SQL server for Galaxy (TSG’s data warehouse solution) application suite.

January 1,2020 | Health System in Ohio

Galactica, Document Scanning and Archiving, MEDITECH Client Server

• Migrated data and upgraded servers to a 2012 Windows operating system and 2012 SQL server. This was done for application suite integration between Galactica – TSG’s document scanning and archiving system – and MEDITECH Client/Server 5.67.

January 1,2020 | Health System in Louisiana

Galactica, HR Document Scanning and Archiving, Scanning Services, API Healthcare

• Began providing Scanning Services for the client’s HR department. In 2017, TSG analyzed, configured, and deployed Galactica (TSG’s document scanning and archiving system) as a paperless solution for the client’s HR department. Being integrated with employee records, Galactica also served as a Healthcare HR and Payroll API solution. Now, in addition, TSG scans documents for the client’s HR department on a weekly basis.

February 1, 2020 | Health System in Louisiana

Galactica, Document Scanning and Archiving, MEDITECH MAGIC

• Analyzed, configured, and deployed Galactica (TSG’s document scanning and archiving system) as a paperless solution for the client’s Cancer Center department. Galactica was integrated with MEDITECH Magic 5.67.

December 1,2019 | Health System in New York

EHRView, Downtime Portal, MEDITECH 6.x

• Upgraded ETL interface servers to 2016 Windows operating system and 2016 SQL server for EHRView Downtime Portal and MEDITECH 6.x.

August 1,2019 | Hospital in South Carolina

EHRView, Downtime Portal, MEDITECH Client Server

• Upgraded and verified EHRView downtime portal for MEDITECH’s Client/Server 5.67 PP36 update.

September 1, 2020 | Health System in Louisiana

Legacy EHR Support

• Began providing daily technical support to aid in the completion of tasks in relation to the organization’s current system

June 1-12, 2020 | Health System in Louisiana

Consulting, EHR Implementation

• Successfully completed a MEDITECH EXPANSE Integration Architecture Assessment targeting all financial and clinical applications involved in Acute and Ambulatory care. This comprehensive assessment was accomplished via remote meetings, some of which involved over 100 participants.

May 25-29, 2020 | Health System in Louisiana

Consulting, EHR Implementation

• Via remote meeting, TSG and client successfully completed a MEDITECH EXPANSE Revenue Cycle Group Assessment.

May 18-22, 2020 | Health System in Louisiana

Consulting, EHR Implementation

• Via remote meeting, TSG and client successfully completed a MEDITECH EXPANSE General Ledger Assessment.

May 1, 2020 | Health System in Louisiana

Consulting, EHR Implementation

• Configured General Ledger (GL) code structure within MEDITECH EXPANSE in collaboration with client’s Accounts Payable (AP) and GL department.

April 1, 2020 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• TSG and client IT team concluded intro calls for 50+ MEDITECH EXPANSE applications. Assessment phase to begin in May.

April 1, 2020 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Together, TSG and client IT team finalized contracts with DrFirst (for e-prescribing and e-Rx), IMO (for clinical interface terminology), First Data Bank (a drug database for e-prescribing), and Zynx Health (for physician order sets and clinical decision support).

April 1, 2020 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Together, TSG and client IT team completed an Enterprise Business Plan (EBP) for MEDITECH EXPANSE, which detailed complex considerations for Facility Type, Feature Type, Business Units, Hospital Information Management (HIM), and Corporations maps for all hospitals and clinics across the entire health system.

March 1, 2020 | Health System in Louisiana

ezEDI, Interfaces, MEDITECH MAGIC, SSI RCM

• Developed and implemented MEDITECH Magic 5.67, which allows Billing and Accounts Receivable claims to be converted into EDI 837P messages and transmuted to SSI clearinghouse software.

January 1, 2020 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Collaborated with the client’s IT department to identify each department’s current practices, workflows, needs and expectations in MEDITECH EXPANSE then organized over 50 application build teams

December 1, 2019 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Together, TSG and client IT team evaluated the merits of on-site data centers versus off-site hosted data centers. Offering IT management, disaster recovery, and a 99.999% uptime, off-site hosted data centers were identified as the superior choice. After evaluating multiple off-site solution providers, CloudWave was selected to host the client’s Expanse servers.

November 15, 2019 | Health System in Louisiana

ezEDI, Interface, MEDITECH MAGIC, SSI RCM

• Developed and implemented MEDITECH Magic 5.67, which allows Billing and Accounts Receivable claims to be converted into EDI 837I messages and transmitted to SSI clearinghouse software.

October 15, 2019 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Presented a comprehensive strategy and plan for MEDITECH EXPANSE implementation. The plan detailed strategies for: (1) data retention involving multiple legacy EHR’s, (2) conversion of essential data into MEDITECH EXPANSE, (3) a viable migration timeline for hospitals and clinics, (4) build governance, (5) interfaces, (6) business intelligence, (7) testing strategies, (8) enterprise business intelligence, (9) enterprise-wide training, (10) pre-live integrity validation, (11) go-live plan and support, and (12) post-live integrity validation and optimization.

October 1, 2019 | Health System in Connecticut

Consulting, EHR Implementation, MEDITECH EXPANSE

• Selected as a consultant and EHR implementation partner. Zia Shams will oversee and lead a team consisting of TSG IT consultants and the client’s IT team to implement MEDITECH EXPANSE across the entire health system.

August 1, 2019 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Representing the client’s objectives and interests, TSG consulted with MEDITECH to arrive at an Expanse contract.

January 1, 2019 | Health System in Louisiana

Consulting, EHR Implementation, MEDITECH EXPANSE

• Contracted as EHR Implementation Consultant. Objective: to identify an integrated EHR product suite that could replace all financial, clinical, ancillary, and ambulatory EHR/EMV vendor systems in the client’s current IT environment. TSG conducted meetings with client department stakeholders.

December 1, 2019 | Health System in New York

EHRView, Downtime Portal, MEDITECH 6.x

• Upgraded ETL interface servers to 2016 Windows operating system and 2016 SQL server for EHRView Downtime Portal and MEDITECH 6.x.

September 1, 2019 | Health System in Colorado

ezDocFlow, Document Distribution & Routing, Cloud Faxing, MEDITECH EXPANSE

• Upgraded and verified interfacing between MEDITECH’s Data Repository and ezDocflow – TSG’s document distribution and workflow management solution that also enables cloud faxing.

May 16, 2023 | Health System in Nova Scotia, Canada

Patient Check-in & Registration Kiosk

• Nova Scotia Health implementing self-registration kiosks in three Cape Breton hospitals. Learn more

November 2, 2020 | Health System in Ontario, Canada

Patient Check-in & Registration Kiosk

• In tandem with the implementation of the upgrade, TSG successfully integrated its Check-in & Registration Kiosk with MEDITECH Expanse, the client’s new EHR.

September 7, 2020 | Multi-hospital Health Services in Nova Scotia, Canada

Patient Check-in & Registration Kiosk

• TSG was selected and awarded a contract to implement 30 kiosks for patient intake across multiple facilities in the Nova Scotia province of Canada

September 1, 2020 | Health System in Louisiana

EForms, ezWorkflow

• Implemented an iPad based application for patients to view and sign electronic admission forms and integrated it with MEDITECH MAGIC’s Admission module

February 1, 2020 | Health System in Louisiana

ezWorkflow, Patient Survey Form

• Developed and deployed two ezWorkflow Patient Survey kiosks using iPad Pro devices at the client’s Cancer Center.

February 1, 2020 | Multi-hospital Health Services in Southern Ontario, Canada

Patient Check-in & Registration, Cerner Millinneum

• Deployed a new portal dashboard for queue management in the client’s Patient Registration Kiosk.

September 1, 2019 | Multi-hospital Health Services in Southern Ontario, Canada

Patient Check-in & Registration Kiosk, Cerner Millinneum

• Delivered and deployed new iPad Pro applications for the Patient Check-in & Registration Kiosk at multiple facilities.

September 11, 2019 | Multi-hospital Health Services in Prince Edward Island, Canada

Patient Check-In & Registration Kiosk

• TSG was selected and awarded a contract to implement patient intake solutions across multiple facilities in the Prince Edward Island province of Canada. The implementation of the kiosks maximized performance outcomes, quality of care, and patient experiences. It also greatly assisted in maintaining the integrity of registration data while speeding up and simplifying the intake process overall. Patient Check-in & Registration kiosks were implemented in the following clinics: Ambulatory Care, Asthma Clinic, Endoscopy, Eye Clinic, Internal Medicine, Physical Medicine and more.

January 1, 2019 | Health System in Louisiana

ROI, Cerner Soarian EDM, Galactica

• Configured and deployed a Release of Information (ROI) management software that interfaced with Cerner Soarian EDM and Galactica, allowing the health system to bring outsourced services into an HIM revenue source.

September 1, 2019 | Health System in Louisiana

ezWorkflow, Class Roster App, Kiosk

• Developed and deployed a Student Check-in Management solution utilizing iPad Pro kiosks at the client’s Education and Training Center.