Maintain access to essential patient and clinical information during planned and unplanned system outages without relying on paper packets or last-minute workarounds. Downtime Viewer provides secure, role-based access to patient data when EHR systems are unavailable.
Downtime events planned or unexpected can introduce risk, delays, and manual workarounds that impact patient safety and operations.
Eliminate last-minute printing, manual tracking, and downtime chaos
Ensure clinicians can view patient data during outages
Fewer interruptions, faster access, consistent workflows
Standardize access across facilities and departments
Clinical documentation and patient information are available online during downtime accessible by multiple departments at the same time.
Consistent visibility into patient and clinical information during system outages
Configure what each role sees based on department and downtime needs
Control access by job function and governance policies
Support Physicians, Nurses, HIM, Case Management, Business Office, and IT teams simultaneously
Downtime Viewer supports more than read-only access helping hospitals maintain operational continuity throughout the downtime window.
Let’s review your downtime workflows, clinical access needs, and deployment preferences and design a solution that ensures continuity of care when systems are unavailable.