Release of Information (ROI)

A secure, enterprise Release of Information system used across Health Information Management, Business Office, Ambulatory, and administrative teams to manage record requests, approvals, payments, and disclosures in one streamlined workflow.

Designed to support enterprise healthcare operations without compromising compliance, visibility, or control.

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One Workflow. Full Visibility. Trusted Outcomes.

Manage record requests, approvals, payments, and disclosures in a single, secure workflow. Gain operational insight without adding complexity, so teams stay focused on timely, accurate releases.

Centralized Request Management

Single intake for ROI requests
HIM-controlled workflows
Consistent handling across the organization

Record Review & Secure Release

Controlled access to approved records
Support for partial and full disclosures
Secure digital delivery with access controls

Turnaround Time Visibility

Track request aging in real time
Measure release performance
Maintain predictable disclosure timelines

Fee Calculation & Payment Processing

Configurable release fees
Online payment prior to release when required

Disclosure & Audit Tracking

Complete account disclosure history

End-to-End ROI Workflow

Enterprise Control & Reporting

ROI Administration

Configure disclosure rules
Define access levels and approvals
Set turnaround expectations

Operational Dashboards

Reporting & Compliance

Security & Governance

Simplify and Strengthen Your ROI Workflow