Combating COVID-19 with Patient Check-in & Registration Kiosk
by Christopher S. Garner
May 12, 2020
With various states and parts of the economy seeking to reopen safely, there appears to be a delicate admixture of fear and hope pervading the thoughts of many Americans. But whether current endeavors to reopen reveal a glimmer of light at the end of the tunnel or not, safety measures and precautions are still as important as ever. As Greg Abbott, governor of Texas, reminded his constituents while delineating Texas’s strategic plan to reopen: “Now more than ever, Texans must remain committed to safe distancing practices that reduce the spread of COVID-19, and we must continue to rely on doctors and data to provide us with the safest strategies to restore Texans’ livelihoods.”
In this time of reserved hopes, our clients continue to face the challenges of COVID-19, in part, by leveraging a check-in and registration solution that can bring social distancing practices, hospital staff, and data into harmony.
Reducing Physical Contact
Social distancing recommendations encourage us to stick together by staying at least 6 feet apart. This is meant to reduce physical contact and, by extension, the likelihood of furthering the spread of COVID-19. While sustaining separation at that level is not always feasible in medical contexts, hospitals using our Patient Check-in & Registration Kiosk do have the ability to reduce physical contact between patients and staff through paperless registration.
Paperless registration not only enables patient data to be collected without physical contact between persons, it minimizes secondary contact through shared documents as well. And with a kiosk such as ours, which operates on technology with a humble equipment footprint, registration devices can be relocated and thoroughly disinfected with greater ease, providing flexibility and comfort in this time of global crisis. Taken together, these advantages help ensure that patients can get registered – either by themselves or with the help of staff – safely.
Our kiosk is also being used to expedite the identification of patients needing immediate attention. At one especially resourceful clinic striving to protect staff and minimize the spread, registration data is being collected before patients even enter the facility. There, using our kiosk as handheld devices, registration clerks are able to register patients at the door and have corresponding data sent directly to their EHR. This workflow allows nurses to be aware of patient conditions before those patients step inside the facility, but it also helps secure a much simpler objective: to identify patients who need immediate attention quickly and get them treatment in a timely manner.
Thus, by marrying creative strategies with digital solutions, this clinic is helping protect all those present at their facility by expediting the identification and registration of at-risk patients. Doing so, we believe they set a nationwide example of safety, initiative, and adaptability in the fight against COVID-19.
We all have a vital role to play in maintaining public health and minimizing the spread. For healthcare providers, the difficulty comes in finding safe ways to continue providing care while protecting both patients and staff. Our Patient Check-in & Registration Kiosk is one solution already being used to solve that problem by bringing social distancing practices, hospital staff, and patient registration data together in a harmonious workflow solution. If you need help combating COVID-19, we know it can do the same for your facility, too.