“Excuse me, Can You Tell me How to Get to…”
Highly Versatile Mobile Wayfinding
Help your visitors / patients find their way using TSG’s ezWayFinder – ezWayFinder is an interactive wayfinding application built on a mobile platform that can be accessed from a stationary kiosk, smart phone or tablet. Provide your consumers with visual & textual directions whether they are on site or on the go. Digital Wayfinding can help to ease visitors’ stress and frustration, making their experience more pleasant.
Want to increase your patient and visitor experience, improve customer service, go green and maximize ROI using directional services? The Shams Group’s (TSG) ezWayFinder will lead the way!
Get connected to your patients and visitors. The Shams Group can design an interactive, touch screen wayfinding and information services solution (built on a mobile platform) that is customized and branded to your every need. TSG’s ezWayFinder allows patients and visitors to search and pinpoint multiple destinations as they navigate throughout your facility.
- Kiosk-based mobile phones or standalone
- Offline capabilities
- Save thousands of dollars annually on signage and signage revisions
- Accessible from a laptop or PC
- Send push notifications to inform patients and visitors of selected information
- Get analysis reports of hospital user patterns and preferences
- ADA compliant
- Smart filters
- Visual and textual directions
- Print, email or text a route
- Multiple stops
- High Tech/High Touch Convenience – Make your Wayfinding service available anywhere anytime
- 24/7 Service – Offer 24/7 unattended Wayfinding assistance on-site with an iPad or Large Touch screen Kiosk
- Put your Brand on App Store – Your own branded application on the world’s most popular AppStores – always in your patient’s pocket
- Display & push information to patients in real-time – Deals, announcements, new services, events and more at no extra cost
- Reduce Costs with Digital Signage – Eradicate the cost of printing old-fashioned posters, billboards, maps and labor required
ezContent: Indoor Mapping Application
ezContent is a component of TSG’s ezWayFinder, an indoor mapping application that engages consumers through interactive digital wayfinding and provides directions and other information from a kiosk or mobile phone.
ezContent allows administrators to update information on locations, post dynamic deals and announcements, or send push notifications to app users. Permission-based user roles can be set up to limit certain users (i.e. departments, tenants, etc.) to only updating specific locations.
ezContent allows users to manage the following information:
- Basic location information
- Dynamic information
- User roles
For any support issues with ezWayFinder, please email your request to firstname.lastname@example.org.