Internship

The Shams Group (TSG) is representing clients that are seeking interns for the following positions including but not limited to Project Management Office (PMO), Process/Procedures documentation, Development (Software/application developer), Hardware IT, Digital Trainer and Document Scanning Workflow.

Our clients are healthcare organizations and located in the Shreveport/Bossier City area. The internship will be within a Healthcare environment.

Project Management Office (PMO)
Assist Project Manager and/or IT Personnel in coordinating activities of a project to ensure cost, schedule, document control and quality standards are met.

Duties and Responsibilities:

  • Assist project manager in the execution of the management plan for assigned projects
  • Help coordinate and manage projects from inception to completion
  • Review project designs and contribute ideas for cutting costs
  • Carry out daily operational tasks in an effective and timely manner
  • Facilitate communications between office and field staff
  • Track and directly report project status updates to project manager
  • Help problem solve issues and suggest ways to improve the project
  • Organize, file, and maintain all current project documents
  • Enter information into and manage the digital project databases
  • Assist in ensuring compliance with necessary specifications
  • Help create, manage, and maintain project budget
  • Coordinate and execute daily administrative tasks
  • Schedule and confirm deliveries to field staff
  • Help create and adhere to project timeline and calendar
  • Schedule meetings, phone calls, site visits etc.
  • Consult with and gather information from technicians, engineers, contractors, etc.
  • Maintain positive vendor and client relationships
  • Ensure project adheres to set schedule and is meeting goals of the client

Requirements::

  • Students with Computer science and Business background will be given first preference.
  • Organized and detail-oriented
  • Skilled collaborator
  • Excels in a high-paced work environment
  • Microsoft (MS) Azure Dev-Ops and MS Project will be used extensively for your tasks
  • Demonstrate effective written and verbal communication skills
  • Ability to multi-task effectively
  • Focused and supportive to management at all times
  • Self-starter who works well independently
  • Adaptable and calm under pressure
  • Minimum cumulative GPA of 3.0 is required

Technical Writer
As a technical writer, you will be assisting with the responsibility of the development, design, deployment, vision, and business strategy for the organization content.

Duties and Responsibilities:

  • Proficient in Microsoft Office Software, including Microsoft Outlook
  • Keyboard skills requiring a high degree of accuracy
  • Excellent interpersonal skills to demonstrate an all-round professional attitude
  • Excellent planning and organization skills
  • Excellent communication skills
  • Ability to work independently and as part of a team
  • Ability to prioritize workload and exercise initiative
  • Flexible working attitude
  • Ability to work under pressure
  • Ability to manage difficult situations
  • Ability to work in a proactive manner and to take the initiative to achieve results

Requirements::

  • Students with Computer Science and Business background will be given first preference.
  • Organized and detail-oriented
  • Skilled collaborator
  • Excels in a high-paced work environment
  • Microsoft (MS) Azure Dev-Ops and MS Project will be used extensively for your tasks
  • Demonstrate effective written and verbal communication skills
  • Ability to multi-task effectively
  • Focused and supportive to management at all times
  • Self-starter who works well independently
  • Adaptable and calm under pressure
  • Minimum cumulative GPA of  3.0 is required

Development
Assist the Application Development team with app design, development, testing, and documentation. Must have a reasonable working knowledge of IT and cyber security

Duties and Responsibilities:

  • Design, develop, implement, support and maintain applications based on business requirements, using approved technologies and coding standards
  • Create and maintain user interface patterns and standard libraries
  • Apply object-oriented principles when implementing solutions
  • Troubleshoot and resolve software-related issues
  • Maintain code quality through unit testing
  • Document code appropriately for maintainability
  • Communicate with business analysts to gather accurate specifications for new enhancements and applications. Translate requirements into functional code
  • Collaborate with team members on projects
  • Perform other duties as required or assigned

Requirements::

  • Students with Computer science, computing and or engineering background will be given first preference
  • Educational experience in .Net, Java or C# and SQL programming
  • Understanding of object-oriented and relational database design
  • Demonstrate effective written and verbal communication skills
  • Minimum cumulative GPA of 3.5 is required

Hardware IT
Candidate should have basic knowledge of hardware, networking, and Operating Systems.Work with senior development and assist in the following observations

Duties and Responsibilities:

  • Installing and configuring computer hardware, software, systems, networks, printers, scanners and credit card machines
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Provide technical support across the company (this may be in person or over the phone or through remote access)
  • Setup accounts for new users
  • Repair and replace equipment as necessary
  • Test new technology
  • Maintain positive vendor and client relationships
  • Communicate respectfully with end users

Requirements::

  • Students with Computer science, computing and or engineering background will be given first preference
  • A technical, logical thought process
  • Problem-solving skills
  • An ability to prioritize and delegate
  • A keen eye for detail
  • Demonstrate effective written and verbal communication skills
  • Minimum cumulative GPA of  3.0 is required

Digital Trainer
We are looking for a Digital Trainer to prepare and conduct training courses on IT skills and proper computer usage.

Looking for individuals to assist with digital training

Duties and Responsibilities:

  • Conduct IT skills gap analysis
  • Design technical manuals using simple language
  • Conduct role-specific training on tools and programs each team uses daily
  • Research and recommend learning systems
  • Apply educational methods to engage
  • Train new employees on proper use of hardware and software
  • Perform regular organization-wide trainings on varies technology
  • Evaluate the effectiveness of each educational session
  • Maintain updated records of training curriculum and materials
  • Identify educational needs, designing educational material and ensuring all employees complete computer training
  • Review company policies on computer use and cyber security

Requirements::

  • Students with Computer Science and Business background will be given first preference.
  • Demonstrate effective written and verbal communication skills  with the ability to explain technical terms plainly
  • Administrative skills
  • Management and leadership skills
  • Organization and efficiency
  • Analytical and technical skills
  • Ability to motivate others
  • Patient and friendly approach to teaching
  • Minimum cumulative GPA of 3.0 is required

Shortlisted candidates will be contacted for interviews, tests, or other evaluation procedures applicable to the position offered, this will include:

  1. An in person or remote video interview to discuss your suitability
  2. Skills assessment interview which may include:
    • Online shared screen work/code/project viewing
    • Oral/written tests